Terms of Service
These terms are an agreement between you and 义乌市岐鄢电子商务商行 (QiLuck, “we”) for use of QiLuck and purchases made through it.
1. Agreement & eligibility
By using the site or placing an order you accept these terms. You must be 18 or over to create an account or purchase. If you use the site for an organization, you confirm you have authority to bind it.
2. Entertainment & cultural purpose (important)
For entertainment and cultural purposes only. BaZi and the Five Elements are traditional Chinese cultural frameworks — not medical, psychological, financial or legal advice. Nothing on this site predicts outcomes. Please don’t use it as a substitute for advice from a qualified professional. Physical goods are decorative cultural items and make no health, wellness or therapeutic claims. See our full disclaimer.
3. Accounts
You’re responsible for your credentials and activity under your account. Tell us promptly about unauthorized use. You may delete your account any time (see our Privacy Policy for what is erased). We may suspend accounts used for fraud, abuse, or unlawful activity.
4. Orders & pricing
- Prices are shown in US dollars (US$) or pounds sterling (£). Where VAT applies to your order, it is included in the displayed price — for example UK VAT on digital content priced in GBP. US prices are exclusive of sales tax, which is not included in the displayed price where it applies.
- An order is accepted when we send your confirmation email. If we can't fulfil an order (e.g. out of stock), we cancel it and refund in full.
- Obvious pricing errors may be corrected before fulfilment; you may cancel at no cost if that changes your order.
- Payment is processed by our third-party payment provider; we never store full card details.
5. Digital content
We deliver digital readings and guides to your email address and to your account. Once delivery starts, the digital content is yours to keep, subject to these terms. By ordering digital content you consent to immediate delivery and acknowledge that your statutory right to withdraw from the contract ends once delivery begins (this does not affect your statutory remedies if content is faulty — UK Consumer Rights Act 2015).
6. Gifts
Digital gifts are delivered by email with a claim link. Unclaimed gifts may be cancelled and reissued by the sender before the recipient claims them. Physical gifts require a confirmed shipping address supplied by the recipient.
7. Acceptable use
Don't misuse the site: no scraping that degrades service, no attempts to breach security, no unlawful content, no reselling our content without written permission.
8. Intellectual property
Site content, reading frameworks, and materials are owned by QiLuck or its licensors. You receive a personal, non-transferable license to use content for its intended purpose. Content you type (names, gift messages) stays yours.
9. Availability & changes
We aim for high availability but don't guarantee uninterrupted service. We may update features and these terms; material changes will be notified on the site. Continued use after notice means acceptance.
10. Liability
Nothing in these terms limits liability that cannot lawfully be limited (fraud, death/personal injury from negligence, your statutory consumer rights). Otherwise, to the maximum extent permitted by law, QiLuck is not liable for indirect or consequential loss, and our total liability for any claim is limited to the amount you paid us in the 12 months before the claim.
11. Governing law & disputes
UK consumers: these terms are governed by the laws of England and Wales, and you may bring proceedings in the UK courts. US consumers: governed by the laws of the State of Wyoming, USA, without regard to conflict-of-laws rules; disputes will be resolved in the state or federal courts located there, except that consumers may also sue in their state of residence where local law allows. Nothing here removes mandatory consumer protections of your country of residence.
12. Contact
Questions about these terms: support@qiluck.com · 义乌市岐鄢电子商务商行, 中国浙江省义乌市稠江街道大路金小区